SOLVENIS Environmental Engineering

FAQ

Frequently asked questions

I have an environmental investment ahead of me and I'm not entirely sure what I need — what then?

This is a common situation at an early stage and it's not an obstacle. The Investment Compass was created with exactly this situation in mind — an organized, personalized step-by-step action plan, tailored to a specific investment, which can be extended with a consultation package for the duration of implementing the next steps.

Who approves the design documentation?

The role of a technologist — the technological section, calculations, schematics, concepts — does not require construction qualifications; it's a separate specialization from a designer who approves documentation under Polish Construction Law. Elements requiring formal approval are carried out in cooperation with persons holding the relevant qualifications.

What does the first contact and pricing process look like?

After describing your need, a concrete scope and price proposal is prepared, in writing — a clear starting point for further discussion.

What are the payment terms?

Depending on the size of the task — agreed individually with the client.

How long does it take to respond to an inquiry?

Usually within 3 business days.

What form does communication take?

According to the client's preference — in writing (email, documents), by phone, via conference call, and in person if needed.

In what format are materials delivered?

Depending on the need — PDF, DOCX, DWG/DXF, XLS/XLSX.

Are revisions possible after the work is delivered?

Yes — the price includes two rounds of revisions, provided they don't involve changes to the input assumptions.

Is there a minimum order size?

No. The scope ranges from a brief technical opinion to a several-month subscription-based cooperation — there is no lower threshold on order size.

Is support for international projects available?

Yes — this includes working with English-language technical documentation and correspondence on international projects.

Is it possible to sign a non-disclosure agreement (NDA)?

Yes, a non-disclosure agreement can be signed at the client's request.

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